Materials Planner 4

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

This position is responsible for the following activities.

• Responsible for material availability to re-supply and meet demand at a committed lead-time and without creating excess inventory
• Responsible for Customer’s successful operation, with specific account-level responsibilities for service level
• Accountable for the accurate integration of Field Service, Quality and Customer Service operations, as measured by customer satisfaction scorecards
• May manage long-term programs and/or extended duration, complex projects to effect process improvements or specific inventory level changes

What you’ll do

• Regular customer visits to gather customer’s real voice.
• Work with external customers, internal sales and field service personnel to determine proper stocking levels, replenishment systems, issue and receipt procedures, required inventory control policies and procedures, management information system to support material availability control and distribution to the Field
• Responsible for overseeing the inventory forecasting and management process, defining appropriate inventory levels, minimizing obsolete and off-spec material and reducing aging material
• Manage internal Key Performance Indicators, including Emergency Service Level, On-Time Delivery, Inventory Turn and stock fill rate
• Develop and enforce Spares planning processes and work flows to enable efficient and effective operations
• Any other duties as assigned by the Immediate manager
• Implements ERP planning parameter changes as determined by the established process of parameter review against demand and installed base
• Reviews and reacts to MRP exception messages to correct due-date shortfalls in planned supply, with a focus on specific customer account requirements for material availability and Corporate financial results for asset management
• Analyzes data to correctly apply decision rules resolving supply & demand exceptions in the long- and short-term, with an emphasis on successfully introducing new products and/or achieving capacity ramps in customer’s production schedule
• Provides subject expertise in Planning for Executive review and action to enable the development of continuous improvement in operational procedures both within the planning group and in other functional areas of the company

Who we’re looking for

Education Level

• BA/BS degree

Special training or courses :

• APICS training desirable

Technical Skills : 

• MS Office intermediate
• ERP familiarity
• Knowledge of SAP system is an advantage

Professional certification/licenses :

• > 7 years relevant experience in managing planning portfolio (> 10 years in work experience)
• 3 years’ track record in leading and managing a team
• Experience in dealing with difficult work partners and customers
• Possesses strong interpersonal, communications and influencing skills.
• Demonstrated independent work initiative, sound judgment, detailed data driven analysis, diplomacy, analytical capability and professional demeanor

Language skills : 

• Commands good oral and written English

Preferred qualifications

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.