Technical Writer 3

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology. Conducts interviews with various users and technical staff to gather data for documentation. Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards.

Key Responsibilities

• Develop and edit clear, accurate, and comprehensive technical articles and procedures for internal and external audiences.
• Collaborate with engineers and technical writing teams to finalize technical content using Microsoft Word.
• Ensure timely delivery and quality of technical documentation.
• Gather information from engineering sources, validate accuracy and completeness, and incorporate it into technical content.
• Participate in team meetings, provide status updates, and plan for future deliverables.

Who we’re looking for

• Education:
  • Bachelor’s degree in Technical Writing, English, Communications, Journalism, or a related field.
  • Degrees in other disciplines (e.g., Engineering) are acceptable with demonstrated exceptional writing skills.
• Experience:
  • Minimum of 2 years of writing or editing experience (preferred but not required).
• Skills:
  • Strong command of the English language (mandatory).
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Excellent writing and editing skills with strong attention to detail.
  • Outstanding organizational and communication skills.
  • Ability to work effectively in a team environment.
  • Attention to detail

Preferred qualifications

• Experience with tools such as:
  • SharePoint
  • SnagIt or equivalent
  • Adobe Photoshop, Illustrator, FrameMaker, Acrobat
  • DITA XML
  • Content Management Systems (CMS)
  • CorelDRAW
  • WebWorks

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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