Senior Product Specialist

The group you’ll be a part of

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. 

The impact you’ll make

A technical expert who has in-depth knowledge and the technical proficiency of CSBG Spares and Service product lines as well as the customers’ specific device integration requirements and who then creates the CSBG products in the field. He or she is also the point of contact for local expertise on CSBG products and services.

What you’ll do

• Work with Corporate CSBG, Fab Productivity team and Account team to develop and execute strategies for Lam product based YOY growth in market share and revenue
• Review with Fab Productivity team and Account team the installed base and develop opportunities for penetration of Service, Spares & Upgrade products
• Translate customer needs into a profitable, marketable solution
• Work with Corporate CSBG, PG to develop marketing / technical presentations on CSBG products and services. Position, market and present to SEA Regional customers at different executive levels the CSBG products and the roadmap for the specific product line of expertise
• Build up and maintain good business partnership with both internal and external customers based on customer trust
• Any other duties as assigned by the Immediate Supervisor

Who we’re looking for

• Minimum a Bachelor’s degree with more than 5 years of relevant experience in the semiconductor industry
• Good technical knowledge of Etch / Clean / Deposition toolset
• Excellent people management and strategic customer relationship building skills
• Possesses strong inter-personal, negotiation and communications skills with experience dealing with difficult work partners
• Possess strong business analytics and sales acumen
• Commands good oral and written English
• Has ability to work on one’s own and make decisions within the assigned area of responsibility
• Possesses good analytical and problem solving skills
• Agile, team player and passion to learn and adopt 
• Flexibility to travel at short notice within the SEA Region

Preferred qualifications

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.