Laboratory Service Engineer 3

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

As a Lab Services Engineer supporting the Dextro Lab, you will play a critical role in ensuring engineering tools are built, configured, and delivered on time to support product development and customer readiness. Your ownership of clear-to-build (CTB) processes, material readiness, and build execution will directly contribute to operational efficiency, successful tool deployments, and seamless transitions to Global Operations and Field Support. By driving cross-functional collaboration and resolving build challenges, you will help accelerate innovation while maintaining the highest standards of quality and delivery performance.

What you’ll do

• Execute engineering builds of Dextro tools within the lab environment, ensuring adherence to configuration and readiness requirements.
• Assembling, configuring, troubleshooting, and support bring-up activities for complex tool systems.
• Partner with engineering teams to investigate and resolve build and integration issues.
• Own Clear-to-Build (CTB) readiness, ensuring materials, configurations, and documentation are complete and accurate.
• Validate Bills of Materials (BOMs), purchased components, and physical build alignment to ensure configuration integrity.
• Coordinate Engineering Material Requests (ERFs), procurement activities, material staging, and critical component expediting.
• Document build configurations, deviations, issues, and resolutions while maintaining accurate build records and standard operating procedures.
• Support tool readiness verification and ensure complete documentation for successful handoff to Global Operations and Field Support.
• Collaborate closely with Engineering, Supply Chain, and Lab Operations teams to drive alignment and meet On-Time Delivery (OTD) objectives.
• Proactively identify, escalate, and drive closure of issues impacting build schedules, material readiness, or delivery commitments.

Who we’re looking for

• Bachelor’s degree in a technical field with 5+ years of related experience; or a Master’s degree with 3+ years of related experience; or a PhD with no prior experience required. An Associate’s degree in a technical field or equivalent military training with 7+ years of relevant experience may be considered in lieu of a Bachelor’s degree.

Preferred qualifications

• 5+ years of hands-on experience in: lab environments, NPI/prototype builds, and semiconductor or equipment systems.
• Experience with BOMs and configuration management; attention to detail in configurations and documentation.
• Understanding of materials flow and build processes; material tracking and procurement coordination.
• Build readiness/CTB processes; ownership and accountability for delivery (OTD).
• Ability to work across teams.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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