Business Operations Analyst 3

The group you’ll be a part of

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. 

The impact you’ll make

Join Lam as a Business Operations Analyst, where you'll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam.

What you’ll do

• Custodian of critical business, operations and financial forecast reports
• Develop and transform dashboards for business data visualization to define business growth strategy and planning
• Support business units with forecasting and performance / budget / KPI target reporting.
• Support building processes / accountability system within region to drive operational efficiency and excellence.
• Maintain management information systems and compilation of statistical data (Excel or computerized). Identify and highlight discrepancies. Generate reports to facilitate management in decision-making.
• Improve forecasting working files using a variety of software packages such as VBA / Ms Tools.
• Ensure reliability, consistency and quality of all data management and reporting deliverables.
• Provide administrative support which includes using a variety of software packages e.g Microsoft Excel, PowerPoint and SAP to produce correspondence and documents and maintain records, spreadsheets and databases.
• Any other general administrative duties as assigned by the Immediate Supervisor.

Who we’re looking for

• 3 - 5 years’ relevant experience in business analysis, process optimization, operations and analytics.

Preferred qualifications

• Bachelor’s degree in Computer Science, Data Science, Data Analytics, Business Operations, or Project Management within an international company or equivalent combination of education and experience
• Experience and knowledge of Dashboard setup with Power-Bi, Power Query, VBA or programming (Visual Basic or Python or SQL)
• Experience with Microsoft Office Suite especially with MS Excel, Word, Outlook, Teams
• Excellent organizational skills and ability to work with a high level of accuracy and under pressure
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.