Program Manager (Customer Change Communications)

Eligibility Criteria:
Years of Experience:      Minimum 6-8 years of experience
Job Experience:               Experience in any of the following areas: multinational high technology corporation, in operations (preferred), Supply chain management, Product Management, Engineering Change Management.
Education: Bachelor’s degree in Engineering or MBA (Supply Chain/Operations)

Primary Responsibilities:
Controlled implementation of changes to Bill of Materials (BOM)
Analyzes reports and metrics for maintain process of record for customer, reconciles data variances and uses that information to guide the identification of deviations from process of record and puts plan together with team to inform customer of upcoming changes
Works with cross functional team to maintain change records for supplier changes, supplier POR changes, obsolescence requests.
Interfaces with supply chain, Product Management, Spares and manufacturing operations team, customer services business group to track engineering changes
Own Key Product Indicators (KPI) and deliverables of the group
Prepare Part change notification based on Problem statement & proposed solution
Self-motivated individual contributor role and normally receives little instruction on day-today work, general instructions on new assignments
Starting new programs to support the strategic direction of the organization and engage in Continuous Improvement Processes (CIP)

Mandatory Skills required to perform the job:
Excellent knowledge and experience in life cycle analysis, Product Change Notification, Component Obsolescence management, supply chain management
Problem Solving & Decision Making - Proactively identify problems & drive solutions, make decisions which are based on the values and principles of the organization
Proven experience in Program Management and Project Management in technical or operations programs
Good understanding of BoM (Bill of Material) structure
Proficiency in SAP MM & SD, MS Office Skills (Excel, Word, PowerPoint, SharePoint)
Proven stakeholder management skills in a matrixed environment
Excellent verbal and written communication skills, able to communicate cross-functionally with a desire to work as part of a global team with high a degree of attention to details

Desirable Skill:
Knowledge of SAP & Teamcenter
Data visualization tool like Power BI
Knowledge of Lean Six Sigma / problem solving methodologies

Note:
Candidates should be comfortable working in shift based on business needs. Shift timings 1:30pm to 10:30pm
Experience in the wafer processing or general manufacturing is a definite plus